Terms of Service

MotorWise (“we”, “us”) provides a web application that records vehicle maintenance, predicts when services are due, and answers questions about your own records using artificial intelligence. By creating an account you agree to these terms.

You must give an email address you control and keep your password secure. You are responsible for activity on your account. You must be old enough to enter a contract in your country.

Vehicles, service records and any other content you enter remain yours. We store them so the service can work, and we do not sell them. You can edit or delete them at any time, and deleting your account removes them. See our Privacy Policy.

MotorWise offers a 14-day free trial, after which a paid plan is required to add vehicles or use the AI. Existing records stay readable either way. Paid plans are billed monthly in advance and renew automatically until cancelled.

The Premium plan is billed per vehicle. Adding a vehicle to your subscription increases the monthly price and is charged pro-rata for the remainder of the current billing period; we show the exact amount and ask you to confirm before any change is made. Removing vehicles reduces the price from the next renewal.

Payments are processed by Paddle, which acts as the merchant of record for all purchases. Paddle handles billing, payment and applicable sales tax, and its terms apply to the transaction. Your receipt comes from Paddle and includes a link to manage or cancel your subscription.

We may change prices with at least 30 days’ notice by email. Continuing to use a paid plan after that means accepting the new price.

You can cancel at any time; access continues to the end of the period you have paid for. Refunds are covered by our Refund Policy.

AI features are subject to fair use. There is a generous daily ceiling to stop runaway automated use; ordinary fleet management will not reach it, and we will contact you before it ever becomes a problem rather than cutting you off without warning.

Do not use MotorWise to break the law, to store data you have no right to hold, to attempt to access other users’ data, or to overload or probe our systems. We may suspend accounts that do.

The AI assistant answers using the records in your own account and standard service intervals. It is a planning aid, not a mechanic, and it does not inspect your vehicle. Its predictions are estimates and can be wrong. Always rely on a qualified professional for diagnosis, repair and roadworthiness decisions.

We work to keep MotorWise available but do not guarantee uninterrupted service. We may change or discontinue features. If we discontinue the service entirely, we will give reasonable notice and a way to export your data.

MotorWise is provided “as is”. To the extent permitted by law, we are not liable for vehicle damage, breakdowns, missed servicing, lost profits or indirect losses arising from use of the service. Our total liability is limited to the amount you paid us in the twelve months before the claim.

You may close your account at any time. We may suspend or close an account that breaches these terms, and will explain why where we can.

We may update these terms; material changes will be notified by email or in the app. Questions go to support@motorwise.co.